Growing Niche Call Center
This is a rare opportunity to acquire a highly profitable, specialized, and growing call center business. This center solves a major problem for its clients by providing highly skilled seamless coverage for all aspects of inbound and outbound at a fraction of what it would cost in-house. Additionally, unlike a typical call center which is viewed as an expense, the elevated services provided by this company are viewed as a profit center by their clients. All the revenue is contractual and recurring enabling the company to plan its resources wisely and scale as needed. The company has invested heavily in technology allowing the company the ability to sell their services across the country and to staff seamlessly anywhere in the US. Plenty of growth opportunities exist within their vertical/marketplace and there is no limit to the growth if an added focus becomes to duplicate the model in other verticals/marketplaces such as healthcare, e-commerce and more.
Though the company is experiencing significant growth, the owner is looking to slow down and reduce his workload. The current owner would be open to discussing a role in sales or sales management with the new owner. The company is fully staffed with management, trained specialists, and quality control personnel. Tremendous growth potential, very profitable, contractual recurring revenue; this is the business on everyone’s wish list. Please note that the business in not being priced and will be shown ONLY to qualified candidates who execute a very strict NDA. Please ask about listing #14577 when inquiring about this opportunity.